Appointment Booking:
Appointments can be made in via phone, or through our online booking system.
A valid credit card or prepayment may be required to secure your reservation.
To ensure a seamless experience for all our clients, we kindly request that you arrive on time for your scheduled appointment. As we do not have a waiting room to accommodate you before your appointment, arriving on time will allow us to provide you with the best service and start your massage or facial session promptly. Late arrivals may result in a shortened session to accommodate other clients.
Cancellation and Rescheduling:
We kindly request a 24-hour notice for any appointment changes or cancellations.
Cancellations made within 24 hours of the appointment will incur a cancellation fee.
No-shows will be charged the full amount of the scheduled service.
Rescheduling is subject to availability.
Payment:
We accept both cash and Revolut transfer for payment.
Prices are inclusive of all applicable taxes.
Gift Voucher and prepaid packages must be presented at the time of service.
Medical Conditions and Consultation:
Please inform us of any medical conditions, injuries, or allergies that may affect your massage or facial experience.
A consultation form will be provided to assess your specific needs and tailor the treatment accordingly.
If you have any concerns, we recommend consulting with your healthcare provider before receiving a massage or facial.
Privacy and Comfort:
Your privacy and confidentiality will be respected throughout your visit.
We provide a secure area to store personal belongings, but we recommend leaving valuables at home.
We offer a comfortable, clean, and relaxing environment for all clients.
Towel will be used during massages, and only the areas being worked on will be exposed.
Etiquette and Conduct:
Please maintain a respectful and considerate demeanor towards our staff and other clients.
Any inappropriate behavior, including verbal or physical harassment, will not be tolerated, and the session will be terminated immediately.
Consumption of alcohol or drugs before or during the session is strictly prohibited.
Health and Safety:
Smoking, including the use of e-cigarettes, is not permitted within the premises.
Please notify us if you experience any discomfort or pain during the treatment.
We reserve the right to refuse service to anyone with a condition that may be contra-indicative to massage.
Minors:
Clients under the age of 18 must be accompanied by a parent or guardian.
Parental consent is required for any massage or spa service provided to individuals under 18.
Feedback and Concerns:
We appreciate your feedback to help us improve our services.
If you have any concerns or suggestions, please communicate them by email Info@insideouthealthbeauty.com.